The Haley Automotive Group Parts Specialist provides first-class assistance to walk-in customers and and telephone traffic.He/she is extremely familiar with automotive products so as to accurately answer questions and satisfy customer requirements.The Specialist expertly uses a computerized means to identify and locate automotive products from inventory.At times, he/she searches beyond inventory to locate parts not readily available -- and makes arrangements for prompt delivery.In addition to serving walk-in customers, the Specialist provides needed parts to internal automotive technicians in order to support Service Center activities .The Specialist continuously monitors inventory in order to ensure immediate parts availability, within reason.

The Specialist will also handle returns.The ideal Parts Specialist will have prior parts experience, strong computer and Internet skills, is genuinely interested in customer satisfaction.



RESPONSIBILITIES

* Greets customers in a prompt, friendly, and courteous fashion

* Researches accessories/parts information through the Dealer Management System, Dealer Daily and Electronic Parts Catalog, or any other means necessary to obtain the solution

* Provides parts and/or accessories in a timely fashion

* Provides clear and accurate information with regard to special-order parts/accessories

* Ensures deliveries are promptly received and notifies internal or external customers accordingly

* Maintains storage area in a clean and well-organized fashion

* Secures warranty parts/accessories, properly tags and sorts them, and promptly returns to source

* Stays current with changes in technology

* Understands that our customers are the source of all revenue and should be treated with utmost respect

QUALIFICATIONS

* Impressive work ethic

* Neat, clean, professional appearance

* High school diploma or GED required.

* Unrestricted driver's license and clean driving record.



* Prior parts-provisioning experience in a wholesale or retail environment desired

* Strong communication, presentation, and writing skills

* Post high school education/training in automotive repair/painting highly desirable (tech school)

* Broad scope of automotive mechanical/electrical knowledge

* Strong computer and internet skills

BENEFITS

* Health

* Holidays

* Life Insurance

* Personal Days

* Vacation

* 401(k)

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